About FCF - Fire, Electrical & Safety Compliance Services

FCF Started In 2008

Starting as Fraser Coast Fire two weeks before the 2008 Global Financial Crisis wasn't the best time to start any business, however with the right pricing and service Jacob Foster (Founder and CEO) forged ahead. The company grew quickly and in 2010 changed the business name to FCF Fire & Electrical due to works being completed regularly from outside the Wide Bay region.

The 2012 market saw the need for a different approach to be taken as FCF Fire & Electrical looked to expand. Client feedback suggested they wanted all of their national locations looked after by the FCF Team.

The challenges of growing the company nationally saw the franchise model selected as the most appropriate way to help FCF clients and also share some of FCF Fire & Electricals secrets to success.

Those Secrets Are No Longer Able To Be Kept Close To The FCF Team As The Network Grew

Customer service
Upskilling Staff
Not increasing clients pricing at all costs
Buying Power
Negotiation
Technology
Compliance

With the focus set solely on the client and ways to improve the FCF model, clients and word of mouth continued to spread. Jacob Foster wasn't willing to risk anything and hard work with knowledge seen him gain a Diploma in Franchising along with being a recognised electrical contractor, fire certifier and business certificates. A successful business doesn't rely on one person to operate and with the rest of the team, FCF Fire & Electrical is the leading Fire Protection Company with innovative technology focused around customer experience and also cutting customer costs while maintaining the Australian Standards and compliance.

2016 - The FCF Brand was recognised internationally as a leader at the International Franchising Association conference. Jacob Foster was selected amongst the top 20 individuals under thirty-five to see franchise systems global. This type of recognition shows that the FCF Team are true leaders and as the fire industry changes FCF will continue to look out for their clients as they are always number 1.

2017 - Saw Jacob Foster on multiple billboards thanks to Vero Insurance selecting him as one of the three for their Success Hub.

2022 - Jacob Foster appears on Foxtels Industry Leaders program, as a inspirational and entrepreneurial leader.

FCF Fire & Electrical doesn't just operate in key capital cities across Australia but also has a strong focus on regional areas. Given Australia's large distances having the right Territory Managers offering services in these regions is key to the business success into the future.

Becoming a Territory Manager isn't just as easy as applying for a position, FCF Fire & Electrical have some of the brightest and friendliest skilled operators in the country.

With everyone working together FCF's dream of offering services to small regional business, councils and large business are coming true.

COMPANY PHILOSOPHY FOR DOING BUSINESS

The company's 'core values' form the basis of the company's philosophy for doing business, as detailed below:

"It is our pledge to conduct business ethically, honestly, with the customer's best interests in mind, in accordance with best practices and abide by applicable laws in all states and territories in which we operate.

Our team, the Management and Staff at FCF, believe & promote the following key commitments to doing business:

Provide Quality Service - constantly providing the highest standard in quality service with an inexorable commitment to exceeding expectations by having the customer and compliance as our focus.

Reliability - instilling confidence in our customers, employees and associates, that they can depend on us to be there to serve and be accountable.

Teamwork - respect and work with our clients, employees and associates to ensure successful outcomes.

Take Notice & Act - on the well-being, safety, security and development of our employees.

Inspire - our employees to succeed in a culture based on honesty, respect, trust, & commitment."